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Level 3
March 30, 2022
Solved

Trouble with Esignature

  • March 30, 2022
  • 2 replies
  • 13 views

Is anyone having trouble requesting an e-signature today, 3/30/22? I keep getting an error message. Thank you

 

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Best answer by jsoles24

I signed out of Pro series basic, signed back in and now the Esignature works.

2 replies

jsoles24AuthorAnswer
Level 3
March 30, 2022

I signed out of Pro series basic, signed back in and now the Esignature works.

Level 5
March 30, 2022

I got an error message when requesting an e-signature with PS Professional.

The message told me to try again later and that the problem was on the Intuit side.

I eventually rebooted my machine and it worked.

Did not try to just log out or PS Professional and try again.