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Level 2
November 13, 2020
Question

Transferring clients

  • November 13, 2020
  • 2 replies
  • 16 views
 

an unknown error occurred while attempting to transfer (146)

 

What does this mean and how do you fix it?

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Intuit Community Champion
November 13, 2020

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/transferring-clients/01/106314/highlight/false#M56243

seems to be an issue for some.

 

Too many bugs in these first releases to risk transferring clients in, Ive learned from experience to wait until January. 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 8
November 14, 2020

I'm sorry you ran ran into this Transfer (146) issue. It will be fixed ASAP.  In the meantime, there's a workaround you might want to use if you have one or two of these.

1. Create a New Client

2. Choose File-> Transfer and select "Complete Transfer". Browse for the file you'd like to transfer. 

 

If you have a lot you would probably want to wait a week or so until a fix goes out. Again, I'm sorry you ran into this issue and appreciate your patience.