Skip to main content
Level 2
May 24, 2020
Question

Ten Key

  • May 24, 2020
  • 2 replies
  • 21 views

Is anyone else have trouble that when you are connected to Pro Series that your keyboard 10 doesn't work?  If I go out of Pro Series my 10 key words, but if Pro Series is open and I minimize to go to another program the 10 key won't work unless I close Pro Series.  Very hard to work when you prefer to use a 10 key and not the typewriter numbers.  And I checked to see if my num lock was on. 

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Intuit Community Champion
May 24, 2020

Ive never experienced that....just now, I have ProSeries open and my 10key works just fine   123456789, opened a Word document, works in there too. 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
BobKamman
Level 15
May 24, 2020

I was having problems with the 10-Key yesterday, entering some numbers on a website.  I probably had ProSeries open.  But what I figured out was that if I moved my keyboard a few inches to the left, the problem went away.  I think it had something to do with the wireless connection from keyboard to console, and my cluttered desk.  If ProSeries was open, I know I didn't close it.  

Many of my clients comment on my keyboard made of wood and I always have to correct them that it is made of grass.