Status says "efile complete" but no acknowledgment

and still appears in "pending" tab.

When I tried to e-file it anyway, it says a return has already been filed.

So it looks like the return went through but how do I get the acknowledgment?

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Best answer by heidis

In the EF Center, highlight the return that is not updating.

From the EFile menu select Electronic Filing and then select Update Acknowledgement Status of Selected Returns/Extensions/Payments.

Choose to update Only the Selected and then hit OK.

This should recapture the acknowledgement and update the status.

Level 4

In the EF Center, highlight the return that is not updating.

From the EFile menu select Electronic Filing and then select Update Acknowledgement Status of Selected Returns/Extensions/Payments.

Choose to update Only the Selected and then hit OK.

This should recapture the acknowledgement and update the status.

Level 6

perfect thanks!

I think I remember having done this way back when at one point but forgot.

much appreciated.

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