Status says "efile complete" but no acknowledgment

and still appears in "pending" tab.

When I tried to e-file it anyway, it says a return has already been filed.

So it looks like the return went through but how do I get the acknowledgment?

This topic has been closed for replies.

Level 4

In the EF Center, highlight the return that is not updating.

From the EFile menu select Electronic Filing and then select Update Acknowledgement Status of Selected Returns/Extensions/Payments.

Choose to update Only the Selected and then hit OK.

This should recapture the acknowledgement and update the status.

Level 4

In the EF Center, highlight the return that is not updating.

From the EFile menu select Electronic Filing and then select Update Acknowledgement Status of Selected Returns/Extensions/Payments.

Choose to update Only the Selected and then hit OK.

This should recapture the acknowledgement and update the status.

Level 6

perfect thanks!

I think I remember having done this way back when at one point but forgot.

much appreciated.

Sign up