state return received by intuit

Forum|Forum|6 years ago
February 22, 2020
5 replies
53 views

I sent a return first week of February, federal refund issued already, and state shows just accepted by intuit, but not show accepted by state. I tried updated and still showing the same. client have not received state refund, and other clients I did after that one, had no problem.. any recommendation?

thanks.

ProSeries Basic

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Best answer by garman22

Does your state offer something similar to "where's my refund"?

If they have no record, it could be held up or caught in limbo @ Intuit. I would then advise calling support.

P

PBinNJ

Level 3

It may depend upon the state. My NJ returns are sent to the state right away like the federal but it takes about 24 to 36 hours to be accepted by NJ.

G

garman22

Answer

Intuit Community Champion

Does your state offer something similar to "where's my refund"?

If they have no record, it could be held up or caught in limbo @ Intuit. I would then advise calling support.

icris04Author

Level 3

Thanks for the advise! I totally forgot about that option check my refund on the state... yes they don't have it. so I will contact intuit, should be "stuck" somewhere there! Thanks again.

G

garman22

Intuit Community Champion

Good luck!!!

Im not sure what this person can do.....

@IntuitAustin

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