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Intuit Community Champion
February 16, 2021
Question

State Return E-Files: Received by Intuit, Then Crickets?

  • February 16, 2021
  • 7 replies
  • 33 views

Anyone else experiencing issues with isolated state returns not moving beyond the "Received by Intuit" stage?  I have e-filed about 15 returns since Friday, all of the returns have gone through to the IRS and been accepted, ditto for most of the state returns. 

But about four state returns (different states) are still in the "Received by Intuit" stage, one since Friday.

Why is this?

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7 replies

IRonMaN
Level 15
February 16, 2021

Sometimes Intuit will hold a return for a bit because of a known issue that hasn't been fixed yet.  Then they will reject the return.  Since you say multiple states, that would be odd if it was for that reason but it also could be that those states are overloaded and asked Intuit to slow things down for a bit.

Slava Ukraini!
JOFIIntuit Community ChampionAuthor
Intuit Community Champion
February 16, 2021

Thanks. The returns in question are DC, VA, and CA.  For Virginia, at least one return I filed after the one still pending went through to the state and was accepted.  

Wasn't there a time when Intuit staff were on these boards and would chime in on these types of issues?  I appreciate your insight, but wish we could have an employee let us know what, if anything, is going on.

qbteachmt
Level 15
February 16, 2021

Today is both a Federal and State Holiday. I would wait to see what happens tomorrow.

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