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Level 1
January 28, 2025
Question

starting for the year

  • January 28, 2025
  • 2 replies
  • 18 views

My issue is in getting started. I am a new remote employee of a small firm and have the software installed. I keep on getting the error message that I do not have the correct account manager. However, I am only given 1 option as to account manager and that name is the person that owns the firm. I'm going in circles. Can anyone give me any solid advice?

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2 replies

Just-Lisa-Now-
Intuit Community Champion
January 28, 2025

has the Admin of the new firm added you as a User on their license?  (I think thats how it works)

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 4
January 29, 2025