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beckynguyentx
beckynguyentx
Level 3
May 23, 2023 8:20 PM UTC
Question

Software create Error

I'm not sure anyone has the same error as we. Client has rental income more than $10,300 in 2022, however they still received EIC. When I read the EIC worksheet the rental income report is $6,800 which is incorrect. 

It's freak me out because I'm not sure any other errors they have in the system. And I called to Proseries to report it. Not sure the customer Rep take s my complaint seriously. She seems not to care. 

 

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12 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
May 23, 2023 9:03 PM UTC

The net profit in 2022 was how much?  Look at the bottom of the Sch E.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    beckynguyentx
    beckynguyentxAuthor
    Level 3
    May 23, 2023 9:22 PM UTC

    Lisa,

    I net rental  income (gross minus expenses) that is more than $10,300. And client received IRS letter for the error. He has to pay back EIC. 

    IRonMaN
    IRonMaN
    Level 15
    May 23, 2023 9:39 PM UTC

    What other types of income were reported on the return?

    Slava Ukraini!
    rcooley25
    Level 7
    May 24, 2023 1:14 AM UTC

    What software are you using?

    beckynguyentx
    beckynguyentxAuthor
    Level 3
    May 24, 2023 3:03 AM UTC

    Proseries Professional.  

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