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Level 2
Mar 12, 2024 12:34 PM UTC
Solved

RETURNS E-FILED BUT NEVER ACCEPTED

THREE RETURNS E-FILED ON MARCH 8TH BUT FEDERAL RETURNS HAVE NOT BEEN ACCEPTED-STATE RETURNS WERE ACCEPTED THE SAME DAY?

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Just-Lisa-Now-
Intuit Community Champion
Mar 12, 2024 12:41 PM UTC

Highlight the returns in the EFCenter, then instead of using Receive Acks, use Update Acks of Selected Returns.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

3 replies

dascpa
Level 11
Mar 12, 2024 12:41 PM UTC

All caps is "yelling".  Please don't.  And you posted this same message twice, please don't. 

Have you checked in My Account on the ProSeries website to see if these three were accepted and your system just hasn't updated?  Have you tried selecting these three from the E-File Homebase and instead of update e-file for all, update e-file for only these three?  Beyond that, we as other tax preparers would not know why your clients files were not accepted.

Just-Lisa-Now-
Intuit Community Champion
Mar 12, 2024 12:41 PM UTC

Highlight the returns in the EFCenter, then instead of using Receive Acks, use Update Acks of Selected Returns.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
Mar 12, 2024 2:07 PM UTC

thank you    thank you  THANK YOU--YOU ARE A LIFE SAVER--I ALWAYS LOVE TO LEARN SOMETHING NEW--RON