Skip to main content
Level 5
March 12, 2023
Solved

Return shows no errors - but when printing, says there are errors

  • March 12, 2023
  • 2 replies
  • 14 views

I have completed a business return - everything is fine - no errors showing.  When I print, it tells me there are errors in the return.  I go back to return and click on the "error" button and it says there are 24 errors - i click on one "Schedule M1 is out of balance" and it shows me numbers from a different return (another client).  If I e-file this return will that erroneous and wrong-client info go with it?

This topic has been closed for replies.
Best answer by TaxGuyBill

Have you rebooted your computer, and still get the same craziness after rebooting?

2 replies

IRonMaN
Level 15
March 12, 2023

I wouldn't transmit anything until you find out what is going haywire with that return.

Slava Ukraini!
Level 5
March 12, 2023

I tried calling - they are closed today.  I thought they were open 7 days a week since business returns are due on Wednesday.  I just wanted to check to see if anyone else has experienced this issue.

Since that return - I did a new clients - so there was no transfer - exact same thing happened and it is the same other client's info that shows up and I have not done her return yet. 

I will try rebooting and see if that helps.  Thank you!

Level 15
March 12, 2023

Have you rebooted your computer, and still get the same craziness after rebooting?

Level 5
March 12, 2023

That worked - that's always the first thing I do when things aren't working correctly - but it never dawned on me that rebooting would correct this issue.  Thank you!