Question
Return not transmitted error
On April 5th, I updated the ProSeries software then e-filed the client's Federal and California returns. After a long period of "Other program busy" messages, it finally gave me a "Return not Transmitted" error for the California return. I retried 4 times after: restarting the program, restarting the computer, restarting the program, and just resending. Each time I got the "Return not Transmitted" error. I gave up for the night and the next morning I checked for acknowledgements. I got a "Return Accepted" for both the Federal and California returns even though the logs show the return was never transmitted.
What is going on?
