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Level 3
Jan 26, 2023 8:01 PM UTC
Question

return failed the tax submission return validation step

Anyone else getting this submission error message? IRS has been open for electronic returns since 1/23/23. i have updated, restarted and refreshed updates.. Nada!

anyone have any info on this.

 

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12 replies

Just-Lisa-Now-
Intuit Community Champion
Jan 26, 2023 9:58 PM UTC

I dont see the message youre talking about, but does it mention verifying your PTIN?  There's a PTIN verification box on the Firm/Preparer section of the options, that needs to be checked

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
JoanneMAuthor
Level 3
Jan 27, 2023 8:34 PM UTC

I have checked the PTIN Box. not sure what else needs to be validated.

Just-Lisa-Now-
Intuit Community Champion
Jan 27, 2023 8:37 PM UTC

Yes, the MA returns have an issue right now.   Maybe we'll hear from an Intuit person about it later today, or since its Friday, maybe not until next week.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
Jan 26, 2023 10:38 PM UTC

I believe I am getting the same message since I am attempting to process a 2021 return that missed the electronic filing closing date in November.  It instructs me to change the date to this year, however when I do it created another error.  Current error message reads "Description: 2022-04-16(/efile:Return/efile:ReturnHeader/efile:PrimarySignatureDt)
Error Detail:
The year of the 'PrimarySignatureDt' in the Return Header must be equal to the processing year.
Error Resolution:
This return was rejected due to incorrect signature date. Review "Date PIN entered" on the Federal Information Worksheet. The date must be in the current calendar year to efile. Ignore error messaging about the reject if necessary."

The latter message regarding Ignore error message doesn't work.

Skylane
Intuit Community Champion
Jan 26, 2023 10:44 PM UTC

@1569 please help

If at first you don’t succeed…..find a workaround
Level 2
Feb 16, 2023 12:25 AM UTC

Same message and still no fix

Just-Lisa-Now-
Intuit Community Champion
Feb 16, 2023 1:10 AM UTC

@AccountOfIt is it all returns that give you that message, have any of them gone through? 

If its all returns and you cant EF any of them, make sure youve checked the PTIN verification box in Tools > Firm & Preparer Info

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
Mar 9, 2023 12:50 AM UTC

Colorado - attempting to amend a return, 104x.  When efiling, get an error "not transmitted, the return failed the tax submission return validation step.  Please make necessary corrections.  

Reading various posts, nothing is working, tried refresh updates, PTIN and restart.  The federal 1040x was submitted but not the state and their are no errors noted. 

so frustrating, any suggestions to correct?