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Level 1
February 13, 2021
Question

Return Authorization

  • February 13, 2021
  • 3 replies
  • 15 views

I have purchased the ProSeries that comes with 50 tax returns.  I am trying to print the first tax return for the season and I ProSeries is trying to charge me another $82 for this return.  I have already paid for 50, I should not have to pay an additional $82 for each tax return

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3 replies

Level 3
March 25, 2022

I am having the same issue.  I already paid for 50 returns, so why are they trying to charge me a fee?

Level 3
March 25, 2022

is the state return for 1 of the 2 states you picked? any additional state return is an add'l charge

Level 3
March 27, 2022

Never mind...Intuit sent me the wrong software and the problem is now fixed.  Thanks.