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Level 6
September 5, 2026
Question

Retrieving data after BItLocker experience

  • September 5, 2026
  • 2 replies
  • 21 views

Lost access to computer.   Will be getting Microsoft update/whatever at end of month  (Storm, lost access to Microsoft and all files, Bitlocker experiense.)

Has anyone had this happen?  Will I (fingers  crossed) get access to all proseries files up to date of power loss, Microsoft loss?

Hate to have to re-enter all data for clients, but time is running short and perhaps those files can’t be retrieved… Any experience with this?

    2 replies

    Just-Lisa-Now-
    Intuit Community Champion
    September 5, 2026

    I dont know what bitlocker “does”, but as long as the PS data files havent been deleted, they should still be accessible…..but every tax pro I know has an offline (separate drive)  or cloud backup of all client files that is updated regularly, do you not have any backup?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    Level 6
    September 6, 2026

    Nope.   only through March 3.   I know… NOT smart…  Good thing you don’t know me or your “every tax pro” statement would be in the past...