Solved
Retgurn Authorization is blocking efile action
Had this problem early this morning - followed recommendation by Cust. Rep to reload software directly from MY Account. That fixed the problem.
Now in the afternoon the same problem is back ?
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Ive honestly never used Basic, I dont know what it looks like. Heres what my toolbar looks like in Professional....is yours different?
Solution:
Last fall I had downloaded Pro form last year's program. The I changed my mind and asked to switch over to Basic.
Even when I kept re-downloading Basic from MY Account - the problem of being blocked by ' return Authorization ' continued.
ONLY WHEN I USED CONTROL PANEL ON MY STAND ALONE COMPUTER TO REMOVE ALL TRACES OF PRO - AND THEN DOWNLOADED BASIC - DID THINGS WORK ! I am ok now... taking a drink of Jack Daniels
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