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JOHNNYCPA
JOHNNYCPA
Level 4
March 11, 2021
Question

response alerts to my email- troubleshooting

  • March 11, 2021
  • 8 replies
  • 41 views

When a fellow preparer answers my question, I do not see the response sent to my email.  Can someone help me?

This topic has been closed for replies.

8 replies

JOHNNYCPA
JOHNNYCPAAuthor
Level 4
March 11, 2021

Community quyestions 

The-Tax-Lady
Level 8
March 11, 2021

The response is here on the forum. The e-mail just alerts you to a response so you look here.

dascpa
dascpa
Level 11
March 11, 2021

There is a checkbox to the right that says "Email me when someone replies".  Uncheck it.

qbteachmt
qbteachmt
Level 15
March 11, 2021

You need to confirm your Profile is not excluding notification.

Don't yell at us; we're volunteers
JOHNNYCPA
JOHNNYCPAAuthor
Level 4
March 11, 2021

how do I change my email in my profile?

qbteachmt
qbteachmt
Level 15
March 12, 2021

Top right, click on your avatar, then My settings, then Personal > Email, and see if you checkmarked "Don't send me any community emails."

Don't yell at us; we're volunteers
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