Renewal

Forum|Forum|3 years ago
December 26, 2022
2 replies
14 views

I am trying to renew but the highlighter is stuck on the option that adds another $1400 to the price. I don't want this option . I want to renew the same version i had for 2021. Any way I can highlight the same version from last year? Thank you!

ProSeries Professional

This topic has been closed for replies.

Skylane

Intuit Community Champion

Call customer service if you're having trouble. They're always happy to process a renewal.

If at first you don’t succeed…..find a workaround

Just-Lisa-Now-

Intuit Community Champion

Some packages are only for new customers, not renewals

If you click the hyperlink at the bottom of this page https://proconnect.intuit.com/proseries/pricing/

you'll find this:

1.  Sale price is available to first time purchasers of the product only (sorry no renewals). The sale price is good for the first year only. In year two, regular renewal fee applies to continue use of the product. Prices are subject to change without notice.

2.  ProSeries Basic 20 offer is only for new customers. Current and/or past tax year customers of ProSeries, Lacerte or ProConnect are not eligible.

3.  ProSeries Choice 200 offer is only for new customers. Current and/or past tax year customers of ProSeries, Lacerte or ProConnect are not eligible; and renewals are not eligible.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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