Level 3

Question

rejected Tax return

Forum|Forum|6 years ago
July 31, 2020
4 replies
33 views

What is the best way to get a hold of an IRS representative? I have an error code R0000-902-01

it saids this return was rejected by the IRS because the tax return for the taxpayer Indentification number was already filed and accepted by the IRS. I double check his information and its all correct. shows I need to call 1800-829-1040 but i am having a hard time taking to an IRS representative.

ProSeries Professional

This topic has been closed for replies.

Level 15

https://www.irs.gov/tax-professionals/practitioner-priority-service-r#:~:text=Our%20Practitioner%20Priority%20Service%C2%AE,at%20866%2D860%2D4259. but reality is you should just print and mail the return.

Answers are easy. Questions are hard!

Level 15

You are missing the point that a return HAS been filed, using your client's SSN.

It is either a mistake, by whoever did file the return, by the IRS if they keyed in the number wrong (yes, there are still folks who file by paper).

OR - it's identity theft. (And you should notify your client of that possibility)

The reject notice isn't saying YOU did something wrong.

HumanKind... Be Both

Intuit Community Champion

Intuit Community Champion

Did your client use the IRS Non Filer site to get their stimulus payment? Thats the same as filing a return.

Heres what IRS says to do if this occurs.

https://www.irs.gov/newsroom/amended-eip-return#:~:text=You%20must%20complete%20and%20print,the%20IRS%20by%20July%2015.&text=If%20you%20have%20a%20copy,Form%201040%20or%201040%2DSR.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Level 15

Yep, that is a *new* error that has wreaked havoc this year.

HumanKind... Be Both