Refund taking an unusually long time to process

Forum|Forum|6 years ago
December 7, 2019
3 replies
15 views

The refund for one particular client is taking unusually long to process. She is claiming Head of Household with a child dependent, gets an Earned Income Credit and the Additional Child Tax Credit. The return was filed and accepted on January 28, 2019. Other clients with similar returns have already received their refunds. There are no mistakes on the return. Is anyone else seeing this issue with IRS? I understand that returns with the EIC etc., did not start processing until 2/15.

ProSeries Professional

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Best answer by IRonMaN

Unless someone's refund doesn't show up after a long, long time, I don't ever hear how fast or slow client refunds are coming through. Have you checked the IRS site to review the status using "where's my refund"?

IRonMaNAnswer

Level 15

Unless someone's refund doesn't show up after a long, long time, I don't ever hear how fast or slow client refunds are coming through. Have you checked the IRS site to review the status using "where's my refund"?

Slava Ukraini!

T

TaxPandaAuthor

Level 2

I have. The return shows as "Processing", but without the usual colored graph that shows with other clients. It seems unusual. But this is the IRS we're dealing with after all.

Just-Lisa-Now-

Intuit Community Champion

Some just take longer than others...if you ever go look at the TurboTax boards, this is a common complaint over there.

I had a return with EIC and ACTC I filed on the 13th and they had their refund direct deposited on the 20th, the Where's My refund website showed it wouldn't even be issued until the 22nd....so I have no clue what IRS is doing over there!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

T

TaxPandaAuthor

Level 2

Thanks, Lisa. Yeah...who knows what's going on. Between the government shutdown and the IRS trying to update their software to comply with the newest tax laws, it's going to be an interesting tax season!

T

The-Tax-Lady

Level 8

I was notified yesterday, by the bank that handles my Bank Product clients, to expect the first major IRS funding to come through next week. None of my 2/15 EIC/CTC holds have been refunded yet.

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