Referral Bonus not Received

Forum|Forum|5 years ago
July 15, 2021
8 replies
43 views

I know this isn't a tax question but I do not know where else to turn anymore and think the community should be informed. I started with ProSeries last fall and was informed by my salesman, Jonathan Lovitt, of the referral bonus. One of my colleagues ( @nethespiritu ) signed up. Jonathan Lovitt told me - you can see the email below - we'd both get the bonuses in "late May - early June".

In late May I started following up. Jonathan Lovitt does not respond. After multiple phone calls and emails with Intuit the referral bonuses were confirmed by "Jeff" - see below.

Today is July 15. I've continued to follow up and was told the bonuses were "processed" in late June and I'd be informed when "the checks were sent" and then they'd still take 10-14 days! So now, since I can't even find out if the checks (and why checks, when every single other payment is electronic?) were sent, we are easily into August. If ever.

This is so disappointing. I feel like I'm just getting a run around, one empty (even though polite) promise after another.

Email 12.16.20.jpgEmail 04.04.21.jpg

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Im not sure if anyone here can offer any assistance with this. Seems like every year I see people asking about when they will get their referral money, feels like July or August is when it happens, with the later due date I would have expected it to be later that usual, but that email says June (unless thats a canned response that hasnt been updated in a few years)....have you tried to use the Schedule A Call link in that email?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

U

Username is two wordsAuthor

Level 5

Hi Lisa, thanks, good (not really) to know it's not only me that is being treated badly by Intuit.

I used that Schedule A Call link when I first started working with Jonathan. No, not since then. He responded to email when I referred Neth to him. I've had many other calls, with customer support and with the Office of the President of Intuit. They all politely say they're sorry, they'll check, they'll reach out to someone else, etc. etc. Lip service and nothing else.

qbteachmt

Level 15

You don't need to prove anything to your peers, which is why I recommend you Remove that image, which has too much personal contact info on it. This is a public internet forum, so you are inviting any spammer to contact you pretending to be one of the parties you wish would contact you. Play safely on the internet.

Don't yell at us; we're volunteers

U

Username is two wordsAuthor

Level 5

How do I remove it? Or just delete the whole thing?

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