Receiving Paid Preparer code does not match

Forum|Forum|5 years ago
January 24, 2021
2 replies
17 views

Just finished loading the 2020 Proseries Software and I am receiving the following error:

Paid preparer code does not match any of the preparer codes entered in Firm/Preparer info. I have 1 and it looks correct. Not sure why I am receiving this error. How do I correct this error?

ProSeries Basic

This topic has been closed for replies.

Best answer by borinquenfs

I am all set...sorry forgot to update the ERO info...did that and now the error disappear. Thanks.

B

borinquenfsAuthorAnswer

Level 3

I am all set...sorry forgot to update the ERO info...did that and now the error disappear. Thanks.

T

TaxMaam

Level 3

My paid preparer code is working on all my other returns and does not need updating. I still get the "does not match" error message. How to fix?

Its also giving me this error twice. Like there's NOT 2 paid preparers here. Just me.

Intuitjhaze

Level 5

hey @TaxMaam are you still experiencing this issue? Keep us posted.

J

JC4

Level 3

I get the Preparer Code does not match error almost daily, sometimes multiple times a day. This has been going on for 2-3 years. I re-enter all the information and it holds for a while and then, deletes again. No consistency in how long. We operate on a network with a data server. At two different times over the past couple years, I've spent the better part of a day each time with tech support, only to be told they can't figure it out.

Has this problem been solved for others?

I see it periodically pops up on this board.

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