Received 2-FA code without logging in first

Forum|Forum|4 years ago
May 12, 2022
3 replies
34 views

Changed my password last week; rebooted at midnight.

At 9:33 this morning I got a text from intuit.com telling me my code. I was not using my computer and was not logged into any intuit product. That is usually the message I get when I log into Proseries (although sometimes is says your Proseries code is ..). I called the support line, and the agent said she has been getting that herself starting this week, but hasn't escalated the issue.

Is this a thing? Has anyone else started receiving this out of the blue? I can change my password again, but I'm concerned it might be something else too.

Jean

ProSeries Professional

This topic has been closed for replies.

Best answer by IRonMaN

You must have drawn the short straw. I haven't seen it either.

dkh

Level 15

I've not had any issues.

IRonMaNAnswer

Level 15

You must have drawn the short straw. I haven't seen it either.

Slava Ukraini!

J

jeancarAuthor

Level 2

I changed my password again, and used the on-line login history to see attempts were made, but I couldn't tell if entry was successful. Glad this happened after the heat of the tax season, so rational strategizing is more fruitful. Thanks all.

K

kgalland

Level 4

I had the opposite problem and tried to login to QBO after turning off my computer. I never got the email code to login and it said I had to contact Intuit. After waiting 15 min for the support to find the answer why email wasn't working I gave up. I have work to get done and can't sit on hold all day. He came back and said he didn't know how to fix but by then I had already logged into another browser using my phone number. Its such a waste of time to call support but it does worry me we could easily be locked out of the software which isn't good at a deadline.

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