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sharon1
Level 3
July 11, 2020
Question

PY ALLOC WS

  • July 11, 2020
  • 8 replies
  • 40 views

I cannot clear these 5 errors to efile. Its coming from the PY Alloc WS. As soon as I jump to the next field (whether I hit enter, or tab, or my up/down arrows) another line comes up. And I can't clear it. Tried deleting. Does't work. Anyone ever had an issue like this?  *SEE IMAGE BELOW*

 

 

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8 replies

rbynaker
rbynaker
Level 13
July 11, 2020

You have to change it on the state portion of the W-2 Wks.

    sharon1Author
    Level 3
    July 11, 2020

    Thanks! I've done that already. State is showing no errors in final review. Federal is showing this 1 single error and I can't transmit the tax return. I don't want the line at all. But I can't delete the line. I can't override it. Can't zero or blank it out. When I do this another line automatically gets added. Where is there a phone number for support?

    sharon1Author
    Level 3
    July 11, 2020

    I found the phone number for support. They are closed now. I'll call tomorrow.

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