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Monty
Level 2
Sep 1, 2026 12:21 PM UTC
Question

Proseries upgrade from basic to professional

Trying to get my account manager to call me so I can disucss the upgrade from basic to professional package. Can’t seem to get anyone on the phone to discuss it and pricing.

    6 replies

    IRonMaN
    IRonMaN
    Level 15
    Sep 1, 2026 1:50 PM UTC

    You have an account manager?  In case you haven’t already come across it, here is a link with pricing and comparisons:

    ProSeries Packages and Pricing | Intuit Accountants

    Slava Ukraini!
      MontyAuthor
      Level 2
      Sep 1, 2026 2:52 PM UTC

      Thanks IronMan. My account manager is Matthew T but I can’t get in touch with him. I can’t order off of the proseries packages because those are only for new customers. Everytime I call them I get the runaround. So frustrating. 

        MontyAuthor
        Level 2
        Sep 1, 2026 3:00 PM UTC

        If anyone has his telephone number that would be helpful. I just have his email address which he doesn’t respond to.

         

        IRonMaN
        IRonMaN
        Level 15
        Sep 1, 2026 3:05 PM UTC

        ​@IntuitKatie or ​@Kathi_at_Intuit 

        Can either of you help my new good friend Monty out?  

        Slava Ukraini!
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