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Agange1
Level 2
Mar 5, 2024 3:31 AM UTC
Question

Proseries updates too frequent on hosted platform

From previous experience using hosted environments we understood the host would do all updates in the background but I am prompted to update Proseries several times a week. Why am I constantly getting bothered with this when it should be automatic in the background?  

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    3 replies

    BhumaL
    Level 4
    Mar 7, 2024 8:35 AM UTC

    Are you seeing the popup while launching ProSeries.?

    Please provide the screenshot of the popup.

    Judy A
    Level 4
    Mar 7, 2024 11:36 AM UTC

    This doesn't just happen when we forget to run the update on Thurs/Fri.  Every once in awhile it won't allow a Convert/transmit because you need to run another update....numerous in a week.  The other preparer is correct.  

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