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Level 2
May 25, 2020
Solved

ProSeries Software

  • May 25, 2020
  • 2 replies
  • 10 views

I try to printout a file and is coming a message says Important Prevent duplicate pay-per-return (PPR), etc. 

I paid my renew in full for all year.

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

Did you purchase Basic or Professional? 

Are you using Basic or Professional?

Are you attempting to print an individual return or a business return? 

Is this a new install on a new computer?

If you purchased unlimited returns and its prompting you to PPR, the first thing to try is licensing the product.  

Top menu bar   Tools > License Product

 

2 replies

Just-Lisa-Now-
Intuit Community Champion
May 25, 2020

Did you purchase Basic or Professional? 

Are you using Basic or Professional?

Are you attempting to print an individual return or a business return? 

Is this a new install on a new computer?

If you purchased unlimited returns and its prompting you to PPR, the first thing to try is licensing the product.  

Top menu bar   Tools > License Product

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Zorik1981Author
Level 2
May 27, 2020

Thank you so much I resolved the problem after you send me the solution.