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Level 6
Jan 12, 2021 9:52 PM UTC
Question

Proseries not recognizing Default email app (Thunderbird)

Hello, I'm trying to email out the checklists and installed Thunderbird. Made it my default app and uninstalled outlook completely. Proseries says "there is no default app". I updated proseries, my PC, restarted etc and still no luck. Anyone has had a similar issue. I was on the phone with support for 2 hours and just told me it's a Microsoft issue and to contact them.

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1 reply

Level 8
Jan 13, 2021 3:15 AM UTC

I'm sorry for the frustration. We're working on a fix that should be out ~ Jan 20th. The Tools->Option setting to enable 64 bit email client will be back. Selecting that should set you up.