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Level 4
Feb 3, 2025 6:08 PM UTC
Question

PROSERIES INVOICE CHARGE AMOUNTS CHANGING

I was finishing up a return and noticed the charges were way less than the prior year.  When I checked the charges per from list. The amount charged was changed from what we normally charge.  We had this issue a week ago and again it changed values without our knowledge.  Has anyone else had this problem?

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3 replies

IRonMaN
Level 15
Feb 3, 2025 6:28 PM UTC

Are the rates changing after an update was installed?

Slava Ukraini!
Eddie903Author
Level 4
Feb 3, 2025 10:55 PM UTC

I'm not sure when the first time it did it was, just now it deleted all the additional info i added to the invoice

 

Level 3
Feb 3, 2025 11:07 PM UTC

Yea typical Intuit programmers. What's happening is they add a form (or delete) and the DESCRIPTION column will shift up/down, but the PRICE column stays the same so what you entered in a prior year no longer lines up!!!!