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Smitty
Level 4
Feb 7, 2025 1:14 PM UTC
Question

ProSeries Hours:

Why is ProSeries closed...........keep calling, saying office closed.

 

    This topic has been closed for replies.

    4 replies

    George4Tacks
    George4Tacks
    Level 15
    Feb 7, 2025 1:30 PM UTC

    https://accountants.intuit.com/support/en-us/help-article/contact-preferences/contact-proseries-help/L4UBsl4lN_US_en_US?uid=m6usyltd#srcG4T

    They open at 6 pacific

    Answers are easy. Questions are hard!
      SmittyAuthor
      Level 4
      Feb 7, 2025 1:36 PM UTC

      I'm in PA and double checked their hours, which is when I'm calling, etc. 

       

      Thank you for your quick response.

       

       

        George4Tacks
        George4Tacks
        Level 15
        Feb 7, 2025 2:47 PM UTC

        You posted twice before 6a.m. (PT) Pacific Time. Unlike IRS, Intuit does things by Pacific Time and not Local Time. 

        Answers are easy. Questions are hard!
          Intuit_Al
          Level 6
          Feb 7, 2025 2:08 PM UTC

          Hello @Smitty , 

          I apologize for the issues you are having contacting us.  I have confirmed our phone lines are open.  If you have not, please try again.

          Thank you!

          Al

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