Skip to main content
Level 2
Nov 13, 2025 5:40 PM UTC
Question

Proseries emails sending twice

I finally got proseries to send password protected returns by email and can email checklists to clients (which are also password protected) which is a huge win! 

But everything shows up twice in my outbox which is leading me to assume that clients are receiving it twice. Is anyone else having that happen and have a fix for it?

1 reply

IRonMaN
Level 15
Nov 13, 2025 8:56 PM UTC

Have you checked with any of your clients to see if they have received two, one, or none?

Slava Ukraini!