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Level 2
December 29, 2019
Solved

Proseries download 2019 Problems

  • December 29, 2019
  • 1 reply
  • 10 views

I can't seem to download ProSeries Basic 2019.  The error is that it cannot locate the common file and to contact Tech Support. 

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

I had trouble in past years using the prior year software link to download the new year, I dont even try it anymore.  

Close all programs and reboot your computer, then try to download using the Inutit website and see if you have any better luck.

https://www.intuit.com/sign-in/

1 reply

Just-Lisa-Now-
Intuit Community Champion
December 29, 2019

Cant download or cant install?    Are you logging into your Intuit account and downloading from there?  or using the Download Next Years Product link within the 2018 program?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Kas0430Author
Level 2
December 29, 2019

I used the download Next Years Product link within the 2018 program? Kas0430

Just-Lisa-Now-
Intuit Community Champion
December 29, 2019

I had trouble in past years using the prior year software link to download the new year, I dont even try it anymore.  

Close all programs and reboot your computer, then try to download using the Inutit website and see if you have any better luck.

https://www.intuit.com/sign-in/

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪