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K
KK16
Level 3
May 14, 2021
Question

Proseries database mismatch

  • May 14, 2021
  • 1 reply
  • 0 views

I keep getting message when trying to open Proseries Basic 1040.

"Proseries database version mismatch was found.  Please run Proseries Update to fix the issue"

Well I cannot open Proseries to fix it.  Help!!! What do I do?  I did uninstall my program and then reinstalled it.

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
May 14, 2021

Run Repair updates from the Windows Programs menu, this is a screen shot from 2019, but 2020 has the same option.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    K
    KK16Author
    Level 3
    May 14, 2021

    You are the best!!!!   Thank you for showing me this.  It worked and I am up and running.  

    Thank you so much!!!!

     

      Just-Lisa-Now-
      Just-Lisa-Now-Intuit Community Champion
      Intuit Community Champion
      May 14, 2021
      YAY! glad youre back up and running!
      ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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