ProSeries Basic - client billing options error message

Forum|Forum|4 years ago
March 31, 2022
2 replies
16 views

I just started getting an error message each time I set my clients billing options.

Client Billing Options: Form description has too many characters. Form 14039B Business Identity Theft Affidavit.

I have to shorten the name of the form to make the error go away.

Why am I getting this error? Was there an update that is causing this? I have never used this form.

ProSeries Basic

This topic has been closed for replies.

IntuitZacharyG

Level 6

Good afternoon! We've let the appropriate team know about the experience you're having. We appreciate you providing us with these details and we'll share any info we get.

J

janeoAuthor

Level 2

Any updates on this?

T

TaxGuyBill

Level 15

It is unlikely they will fix it soon.

We just need to go into the worksheet and shorten the name to get rid of the error.

T

tcc

Level 3

I am getting the same error message and I can't get rid of it. I tried deleting that line but it comes back. Tried updating software but no update available. so now I can't do per form charges.

IntuitZacharyG

Level 6

We're sorry to hear this. We'll follow-up with the appropriate team and see what info we can get for you on this. As soon as we have more info we'll follow up on this thread.

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