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J
Jwarrencpa
Level 3
January 3, 2022
Question

ProSeries Basic

  • January 3, 2022
  • 2 replies
  • 11 views

My ProSeries Basic renewed automatically, but my program now says ProSeries.  Is this the correct product?

This topic has been closed for replies.

2 replies

T
TaxGuyBill
Level 15
January 4, 2022

When you open a client file, does the navigation seem very similar to last year?  If so, it is correct.

If not, it seems like you downloaded Professional.  If you downloaded it from your account on the Intuit website, it gives you the option to download both Basic and Professional (Professional can be used on a Pay Return basis).  So you can go back and download Basic, or open last year's program and download it from there (I think it is under the "Help" menu on the top of the screen while you are in Homebase).

    B
    Bert
    Level 5
    January 4, 2022

    If you select the Help menu.  The very last menu selection will either say "About ProSeries Basic" or "About ProSeries"  That will let you know which one is installed.

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