ProSeries "An unknown error occurred while attempting to transfer"

Forum|Forum|6 years ago
April 18, 2020
5 replies
34 views

This accounting help is gone. What do i do when transferring Turbo Tax to Pro Series and I get this error.

ProSeries Professional

This topic has been closed for replies.

IRonMaN

Level 15

Are you trying to transfer 2018 Turddotaxx to 2019 ProSeries? If so, that's your problem - you need to transfer from the same year (2019 TT to 2019 PS or 2018TT to 2018PS).

If you have the correct years, try rebooting your computer.

Slava Ukraini!

M

MikeHW

Level 2

My accountant is having this issue with my TurboTax Online file downloaded .tax2019. They have verified they use the correct year and their office reboots their computers on a nightly basis. Intuit tech support has been no help for me so turning to the community.

The only other bit of info I have is that the accountant said the last time she experienced this error is because the user password protected the file. I did not password protect the file and my accountant even downloaded the file herself from TurboTax Online (she had my login credentials) and got the same error.

I am not using the free version of TurboTax Online but the paid version. I have no clue what is going wrong and neither does my accountant. Any advice?

ANDY-TAX

Level 2

I am also getting this error. Frustrating because I even tried to resave on new hard drive and still got

the same error.

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