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Level 1
October 9, 2021
Question

Proseries administrator selection

  • October 9, 2021
  • 1 reply
  • 12 views

Suddenly Proseries tells me I need administrator permission to access the program.  I am on a standalone computer.  I have been using the program for months.  Should I uninstall the program, and reinstall?

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1 reply

George4Tacks
Level 15
October 9, 2021

https://proconnect.intuit.com/community/audit-log/help/adding-an-online-user-to-my-account/00/4211 should have what you need. You have to know that you can trust yourself, so you need to authorize yourself as a user. Makes sense - RIGHT?

Answers are easy. Questions are hard!
Just-Lisa-Now-
Intuit Community Champion
October 9, 2021

I dont remember ever having to authorize myself as a user.

Ive got in my notes that if you get the message that you need permission from the administrator for access, but you ARE the administrator, that its a wrong zip code issue at installation and reinstalling would be the way to fix it.....but for it to crop up after months of access sure seems weird.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪