Level 3

Solved

Proseries 2023 & 2024 down?

5 replies
49 views

Hi,

Since yesterday, I got this error message for my proseries 2023 and 2024.
When I open the app, it prompt immediately.

Prompt message:
"This action can't be completed because the underlying service is taking longer to respond. Please retry after some time. If the problem presists, reach out to our customer support."

When will this be fixed?

ProSeries Professional

Just-Lisa-Now-Answer

Intuit Community Champion

I have this happen often when I have other programs running at the same time, especially my cloud backup, sometimes nothing is running and it still happens.

I generally just walk away for a few minutes and it resolves itself, if its been awhile since youve restarted your computer, that might help as well.

And Ive found that it happens more often as HB becomes filled up, so I only transfer in my clients when I start working on the return, not all at once, keeps HB uncluttered.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

IRonMaN

Level 15

Have you tried rebooting your computer?

Slava Ukraini!

P

purpleantsantsllcAuthor

Level 3

i did, but it doesn't help

abctax55

Level 15

".....reach out to our customer support."

Sounds like you should do as they suggest.

HumanKind... Be Both

Just-Lisa-Now-

Answer

Intuit Community Champion

I have this happen often when I have other programs running at the same time, especially my cloud backup, sometimes nothing is running and it still happens.

I generally just walk away for a few minutes and it resolves itself, if its been awhile since youve restarted your computer, that might help as well.

And Ive found that it happens more often as HB becomes filled up, so I only transfer in my clients when I start working on the return, not all at once, keeps HB uncluttered.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Sign up

Login with SSO

Let's get you signed in

Login with SSO