ProSeries 2018 "Update" Not Working

Forum|Forum|6 years ago
May 17, 2020
7 replies
46 views

EF tells me I cannot E-File a return because I don't have the most current version of ProSeries 2018. When I go to update, it says there are NO updates at this time. Please help.

ProSeries Basic

This topic has been closed for replies.

abctax55

Level 15

In the regular updates area, there's a *refresh* button.

Based on the numerous times this question has been asked....that solves the problem.

HumanKind... Be Both

O

Olga2Author

Level 2

Hi, I did the "refresh Updates" and it still didn't work for me.

Just-Lisa-Now-

Intuit Community Champion

You can close proSeries and try REPAIR Updates from the Windows program menu, if neither of these work, you may need to call support.....oh, 2018 doesnt have the REPAIR option, but it does have refresh from that menu, Id try it from there outside of ProSeries and see if you have any better luck.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Just-Lisa-Now-

Intuit Community Champion

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

abctax55

Level 15

Thanks Lisa.... you can provide the visuals 🙂

HumanKind... Be Both

Just-Lisa-Now-

Intuit Community Champion

Theres a new ProSeries Tool Hub that has fixes for all these common issues. It was in a yellow banner alert the other day, I downloaded it at home, if it works, it looks like it would solve many problems....its got some kind of unknown publisher error that makes my anti virus at work block it from installing....so I think they need to fix that before I tell people to try and use it.....ohhh, but maybe its for 2019 only, so I guess it wouldnt help with 2018.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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