Program won't open

Forum|Forum|6 years ago
May 1, 2020
2 replies
23 views

My taxes are completed for 2019 but today I needed information from our 1040 form. After updating and downloading updates the program went ballistic and launched into overdrive. At "548% Completion" I aborted the updating and attempted to open the program. No luck. I get the "Permission to Access PC" screen and then nothing. Won't open.

ProSeries Basic

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Try using REFRESH updates from the Updates drop down menu on the toolbar, if the program wont open, use REPAIR updates from the Windows Programs Menu

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

B

bufeoallenAuthor

Level 2

Many thanks, Just-Lisa-Now. As it turns out I tried today to Update the ProSeries software. Everything went well but when it reached the "Self Help Host Assemblies" at 83% Complete the speed of updating slowed to a crawl...something it did not do yesterday. It took several minutes to complete this segment. After which I decided to see if the program would open and it did...as if nothing had happened. (??) So, we're now good [at least for the time being]. I'm just glad I'd already finished all my returns.

Thank you again. I'll remember your suggestions.

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