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Level 3
January 29, 2024
Question

Program Updates Not Running Properly

  • January 29, 2024
  • 2 replies
  • 9 views

Automatic Updates and Occaisonally I initiate installed product updates from "Update" Menu. System runs its routine and then indicates there are not updates. This has gone on for a week and I find it hard to believe that at this point in the season there are no updates to either states or forms. What am I missing and how can I be sure my system is updating properly? 

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    2 replies

    Level 3
    January 29, 2024

    I was having similar issues.  I saw on another message someone talking about using the "Repair Updates" under ProSeries 2023 Tools.  After I ran that, a lot of the forms no long have the 'not updated' message, and I was able to enter State data that I couldn't access earlier because there allegedly wasn't an update for it yet.

    BobKamman
    Level 15
    January 29, 2024

    I was seeing the 1040 was not ready to print, even when it was supposed to be available last week. I saw others here mentioning "Repair Updates," so I found that from the program toolbar, not from the Windows directory.  I ran it, and it worked.  I think I found it under "Updates" but now it's not there.  Maybe, because there is nothing that needs to be repaired.  

    Level 2
    February 11, 2024

    .

    IRonMaN
    Level 15
    February 11, 2024

    Did you actually go to your windows start menu, select ProSeries 2023 and then select repair updates?  If so, and you still don't have any updates, you can always uninstall and reinstall ProSeries.

    Slava Ukraini!