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Level 2
February 7, 2022
Question

program update

  • February 7, 2022
  • 2 replies
  • 11 views

why is the scheduled update choices on the admin computer greyed out and the dailey schedule can not be setup as in previous years??

We are doing a manual update every morning just to be sure.

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2 replies

IRonMaN
Level 15
February 7, 2022

Because they changed it this year to autopilot.  But they changed their mind after some of us complained and are supposed to be going back to being able to manually do it any day now.

Slava Ukraini!
PATAX
Level 12
February 7, 2022

@IRonMaN I hope they send an email out or some kind of notification to everyone to let them know when they do that since some people may think that it will still be done automatically. Just my opinion

IRonMaN
Level 15
February 7, 2022

It's Intuit and their number one asset is communication so you know they won't.

Slava Ukraini!
Level 10
February 7, 2022

Intuit decided that they knew better when your software should be updated than you do.

Because of this decision they set up the update process to be automated, If you look at 

Information>Logs>Product update logs you can see the list of updates that have been installed.

 

A couple of weeks ago Proseries promised to give us an option to opt out of the automatic updates, because so many of us were bi****** complaining about it, but that function has not appeared yet.

Level 2
February 7, 2022

I know way too well how Intuit is with their customers.

All a customer is to Intuit is a dollar number.  they took the caps lock warning off a couple of years ago, and we have had to deal with being locked out of our login.

 

And I have complained for 25 years about foreign country terrorist doing customer support, and since 2015, those same foreign people have access to and control my passwords.

 

I should have TOTAL: ABSOLUTE discretion and control of the passwords in my office PERIOD