Program stops working when trying to print

1 Program stops working and kick me out of Pro Series when trying to print.

Prints only 1 page

2 Unknown error ocurred while attempting to print Error #1250

Uninstalled program, then reinstalled, no change. Rebotted computer, tried changing default printer

Cannot do any processing of any returns . Please advise ASAP- NEED TO BE ABLE TO PROCESS RETURNS.

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Best answer by IntuitAustin

Good Morning!

This is a known issue and our team is looking into the root cause and solution to this. Please see https://accountants-community.intuit.com/articles/1799314-inv-25642-crashing-or-error-message-while-... for more details.

If you would like to get updates on this issue emailed to you, please go here and fill out your Customer account number and email.

Level 10

Good Morning!

This is a known issue and our team is looking into the root cause and solution to this. Please see https://accountants-community.intuit.com/articles/1799314-inv-25642-crashing-or-error-message-while-... for more details.

If you would like to get updates on this issue emailed to you, please go here and fill out your Customer account number and email.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Accept as solution"

Level 5

It is happening on 64 bit machines

Level 15

FWIW...you are not alone:

HumanKind... Be Both

Level 7

Intuit Community Champion

Gary.

Print to a PDF file, then open the PDF outside of the tax program and print the return...that's the only workaround available at this point.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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