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Level 4
March 21, 2021
Question

Program Crashing

  • March 21, 2021
  • 1 reply
  • 2 views

Ever since the update for the UI worksheet, my software has been continually crashing.  It must have crashed at least 10 times during the preparation of one fairly easy 1040.  It's getting very annoying because it will crash after I've updated something in the return and when I reopen, the changes I've made aren't there.  It is also crashing during transmission and when I reopen, the return has not been transmitted.  I've tried refreshing updates and that has not helped. Any suggestions?

 

 

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1 reply

Level 2
March 22, 2021

I am having the same irritating problem Everything was fine until that **bleep** UI update. Now, we cant even e-file 2 or 3 taxes. So fricking irritating not to mention that it negatively affects productivity. Update tool repair does nothing. Something has to be done quick!!

dmccpaAuthor
Level 4
March 22, 2021

Yeah I’m about tired of covid and people working from home that don’t really know how to work from home. And the clowns in Washington too!