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Level 3
February 2, 2022
Solved

Product updates

  • February 2, 2022
  • 4 replies
  • 0 views

Apparently this year the updates are supposed to be happening automatically and we do not have to do them every time we open the program. Someone on here said it was because people were filing tax returns in prior years without the latest updates (which is understandable). This does not appear to be consistent with our computers/network.  Some people get a message to do the updates every time they open the program, other people don't.  Also today some people got a message asking if they want to restart their computers to do the updates.  Is anyone else experiencing this issue?  Any input would be appreciated. Thanks.

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Best answer by IRonMaN

There is an update scheduled for 2/9 to change it back to the good old days.

https://proconnect.intuit.com/community/proseries-tax-idea-exchange/kill-the-automatic-update-feature-in-2021-proseries/idi-p/185050/page/2#comments

4 replies

Level 3
February 2, 2022

I am seeing the same thing. today it told me to exit

other times it tells me I must update.

I have gotten into the habit of frequently doing the "update installed products" most days.

it is not consistent.

 

PATAX
Level 12
February 3, 2022

Did not get any kind of messages today or before... I am assuming the automatic update is happening but who knows... they should have kept it the way it was before. Like the old saying goes, if it's not broken then don't fix it! What a JOKE. Just my opinion.

IRonMaN
IRonMaNAnswer
Level 15
February 3, 2022
Level 2
February 3, 2022

O don't know if updates are happening at all. I see where I should have EF capabilities as of 1/28 for my VA S-Corp returns and yet still getting the "form not ready" notice on the form. After updating manually as well. Need some help!!