Problems with 2024 Download

4 replies
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I've been using the ProSeries Professional software for several years. With this year's (2024) download, I get a box popping up titled "Intuit Applications Running" and telling me that I need to close the ProSeries Update application to avoid potential conflicts during the installation of ProSeries and that the installation will continue automatically when that application is closed. I can't select the ProSeries Update in the box to try to close the app. So how do I get past this?

ProSeries Professional

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IRonMaNAnswer

Level 15

Click on your computer's task manager and close anything that looks like an Intuit program

Slava Ukraini!

IRonMaNAnswer

Level 15

Click on your computer's task manager and close anything that looks like an Intuit program

Slava Ukraini!

S

SSLewisAuthor

Level 3

Thanks for the tip. I opened my computer's task manager, found a ProSeries Update from last year's software that was running, deleted it and was able to complete my installation of this year's software.

IRonMaN

Level 15

Perfect!

Slava Ukraini!

Just-Lisa-Now-

Intuit Community Champion

Restart the computer, when its started it back up, use CTRL + ALT+ DEL just once and choose Task Manager, End Task on any programs that are related to Intuit, then go back and try to do the installation.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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