Pro series Printing forms

Forum|Forum|5 years ago
January 29, 2021
7 replies
40 views

I am having problems printing a states 1040. I can print all other forms on that state except the 1040. I can print federal forms. When I print this states 1040 it says sent to printer successfully but never prints. Pro series customer service told me this was on my end but I'm not sure how I can print every other form then. I have not changed any print settings. I can also print the states 1040 to pdf and print it that way but I cant keep doing that. Thanks

ProSeries Professional

This topic has been closed for replies.

Just-Lisa-Now-

Intuit Community Champion

Do you have it checked to use the 1040SR? If so, the 1040 wont print. This hung people up last year, not sure if its still an issue or not.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

B

benbrig09Author

Level 2

We never use 1040SR. We can print federal 1040 just not this states 1040.

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Brian_Christian

Level 5

If its ok, I would like to ask a couple of questions.

1. which states?

2. what was your output? PDF, DMS, Smartvault or Printer (which printer)

3. Where did you print to: Local Folder, DMS, Smartvault?

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Twelve24

Level 2

I am having the same trouble with ProSeries with my multistate clients. To keep moving along I print to pdf and then print the pdf otherwise I do not have a complete print out. Most of mine are Illinois and Indiana. The Indiana return will only print the first page. Now I am discovering that it does this with the corporate and partnership taxes. I thought perhaps it was a software issue that would be updated but it has been quite some time. Does anyone have a solution?

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