Pro Series Basic how do I email my client’s tax return as a password-protected PDF

I am having the same problem. I have called three times (spent over three hours on hold) and no one has been able to help me. The web site says that it is part of the package.

In talking with customer support, the programmers did not set up the 2019 software to include a Send email feature.  Obviously, we need more people to complain about not being able to do so - so that Intuit will take note and fix it!  This was a very nice feature that was very quick and easy to use and one of the reasons I've been using ProSeries.

That is no longer available to basic users.  I spoke with a rep.  You can create a pdf and then sen as an attachment in an email.

I called Intuit and they are well aware of the situation. It is ridiculous for a program that is so expensive to omit this feature. All they could recommend was to add this to the suggestions on improvements. I did under ease of use. Please go there and add your comments. They said if enough people voted on that..they would bring it back....They would not answer why they did not include it this year. Obviously, it would take a programmer very little time to include this. Not having this options adds so much more time to the return. More importantly, it was never disclosed that they would not have this....There are a lot of other tax software companies significantly less expense that have this option....It's just not right not to inform us before renewal.

It's only January 24th and it seems like some of us are already in a pi$$y mood.  How are you folks planning on hanging on until April 18th at this pace?