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E
edyorker
Level 2
December 27, 2021
Question

pro series basic download

  • December 27, 2021
  • 2 replies
  • 14 views

Is anyone else having a problem downloading 2021 pro basic program directly from the 2020 program. Attempted to do so and it took me on a trip to "my account" in search of the Fast Path. This did not lead anywhere. In all these years never had a problem "buying" the following years program. 

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2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
December 27, 2021
I "think" if you didnt use auto-renewal and pay back in November, you need to call in to make the purchase now.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    E
    edyorkerAuthor
    Level 2
    December 29, 2021

    Never had auto renewal in the past and never had  problem. In any case as I was contacting support the site cooperated. Thank you for your reply. 

      M
      mdtao31
      Level 6
      December 29, 2021

      yes, i went to renew pro series

      andit took me to lacerete

      for the money we pay the

      customer service " really sucks!!!!!!!

      regards LARRY

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