PRIOR YEAR RETURN TRANSMITTED NO ACK RECEIVED

5 replies
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On May 25, 2022, a return from tax year 2020 was transmitted and I have not received an acknowledgment yet. I even looked in the return for a submission id. I have tried to update the status of the return for both the federal and state and the status has not changed. It is unusual not to get any acknowledgment.

Please note that I also transmitted the return for tax year 2021 on the same day and have the Form 9325.

I have also transmitted other returns from tax year 2020 with no problem

Please advise

ProSeries Professional

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O

OzNYAnswer

Level 3

The initial step to transmit to the return was to highlight and send which I did. When I look for the EF Accepted, I normally go to Receive Acks, which I did. I noticed that it did not change and clicked on update status in the EF Center. I have tried several different ways and there is no change. All of this was done before reaching out for help. I'm guessing it's best to contact intuit on Tuesday. There is something wrong. The return is stuck somewhere

Just-Lisa-Now-

Intuit Community Champion

Youre highlighting the file in the EFCenter and using this Update Acks option, rather than the regular Receive Acks?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

O

OzNYAuthorAnswer

Level 3

The initial step to transmit to the return was to highlight and send which I did. When I look for the EF Accepted, I normally go to Receive Acks, which I did. I noticed that it did not change and clicked on update status in the EF Center. I have tried several different ways and there is no change. All of this was done before reaching out for help. I'm guessing it's best to contact intuit on Tuesday. There is something wrong. The return is stuck somewhere

Just-Lisa-Now-

Intuit Community Champion

Did you do what I showed you above?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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