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C
cpahdr
Level 3
August 8, 2020
Question

Prior year pa per returns

  • August 8, 2020
  • 2 replies
  • 14 views

Trying to authorize c corp pay per returns going back to 2011 and keep getting messages like internet connection and contact customer support. Is this a fast path issue?

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2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
August 8, 2020
Have you tried Updating your licensing info? Tools > License Products
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    C
    cpahdrAuthor
    Level 3
    August 10, 2020

    Trying to print 2011,2012,2013 C Corp returns. keep getting message to contact technical support. They give me a link that takes me to my accountants community request for help on this. I have tried licensing the product again, updated products and each time I try to authorize the returns I get the same message. I cannot be the only person with this problem.

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